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Banff Ptarmigan Inn, Banff
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Key details
About the Hotel
337 Banff Avenue,
Banff,
Canada,
T1L 1B1,
Alberta
Banff Ptarmigan Inn offers stunning mountain views and a central location in the historic town of Banff. The hotel is known for its accessible outdoor activities and family-friendly atmosphere. Guests can enjoy a range of amenities, including dining options and business facilities.
Location
Situated within walking distance to downtown Banff, the hotel provides easy access to various outdoor activities year-round. Parking is available on-site, and the Brewster Banff Airport Express offers transport from Calgary International Airport. Nearby public bus services facilitate trips to local attractions like the Banff Gondola and Upper Hot Springs.
Rooms
Rooms at the Banff Ptarmigan Inn feature Mountain Luxury bedding and flat-screen TVs. Each room is equipped with wireless internet and in-room coffee and tea facilities. Select rooms offer breathtaking mountain views and private balconies. The decor includes maple furnishings and Canadian-inspired artwork.
Eat & Drink
The on-site restaurant, Meatball Pasta and Pizza, serves Italian cuisine for dinner and emphasizes a relaxed dining environment. A-la-carte breakfast options are available daily from 7 AM to 10 AM. The menu includes gluten-free pizza, pasta, and a variety of appetizers and desserts. Attentive service complements the moderate pricing and welcoming atmosphere.
Leisure & Business
The hotel features a health club with hot tubs, a steam room, and a gym. Business amenities include fast and free Wi-Fi, a public computer station with printing capabilities, and meeting rooms accommodating up to 40 guests. Complimentary bus passes are available to explore Banff’s attractions, and the local hospitality staff are ready to assist.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
I was delighted by the good-sized room, especially the expansive bathroom that added a luxurious touch to my stay.view full review
Delicious Breakfast
The super breakfast, particularly the made-to-order omelettes, was a fantastic way to start my day!view full review
Accessible Amenities
The hotel provided a seamless experience with easy access to all amenities, making it a stress-free stay for everyone.view full review
Free & Easy Parking
The free parking under the hotel was a huge bonus, allowing me to explore the area without any parking concerns.view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Security
Baggage storage
Locker room
Ski storage
Allergy-free rooms
Elevator
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Canoeing
Skiing
Hiking
Cycling
Golf course
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Sauna
Steam room
Jacuzzi
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
337 Banff Avenue,
Banff,
Canada,
T1L 1B1,
Alberta
Map view
street view
337 Banff Avenue,
Banff,
Canada,
T1L 1B1,
Alberta
City landmarks
Museums
Whyte Museum of the Canadian Rockies
2300 ft
Museums
Banff Park Museum National Historic Site
2900 ft
Museums
Buffalo Nations Luxton Museum
3600 ft
24km (15 miles) north of Banff
Lake Minnewanka
2700 ft
Museums
Cave and Basin National Historic Site
1.5
mi
107 Tunnel Mountain Drive
The Banff Center
1.0
mi
Gallery
All In The Wild Gallery
2000 ft
Waterfall
Bow Falls
1.2
mi
Gallery
About Canada
2100 ft
107 Tunnel Mountain Drive Glyde Hall
Walter Phillips Gallery
3700 ft
Buffalo St
Surprise Corner
3600 ft
Garden
Cascade of Time Garden
3300 ft
405 Spray Ave
Fairmont Banff Springs
1.4
mi
Public Building
Parks Administration Building
3400 ft
Parks
Central Park
2200 ft
Vermilion Lakes Road
Vermilion Lakes
1.5
mi
Spa Center
Banff Upper Hot Springs
2.1
mi
Bow River Trail
3600 ft
Nearby
Banff Avenue
Banff Avenue
100 ft
Gallery
Canada House Art Gallery
1800 ft
Little Beehive
100 ft
Church
St. Paul's Presbyterian Church
100 ft
305 Squirrel Street Corner of Lynx & Squirrel Street
Saint Mary's Parish Banff
100 ft
Museums
The Historic Luxton Home Museum
100 ft
Gallery
Willock & Sax Gallery
100 ft
317 Banff Ave
Canadian Ski Museum West
600 ft
Johnson Lake Road
Johnson Lake
100 ft
Bourgeau Lake
100 ft
Shopping Area
Cascade Shops
100 ft
National Park
Banff National Park- Visitor Center
100 ft
Restaurants
Whitebark Cafe
400 ft
401 Banff Avenue
Rocky Mountain Flatbread
800 ft
317 Banff Avenue Cascade Shops Food Court
Banff Edo
900 ft
317 Banff Ave
Yan's Bistro
600 ft
317 Banff Avenue Cascade Plaza
Second Cup Coffee Co
800 ft
317 Banff Avenue
Banff Shawarma
900 ft
317 Banff Ave cb1 At The Cascade Shops food court
Evelyn's Coffee Bar
1100 ft
215 Banff Ave P.O Box 238
Evelyn's Too
2300 ft
229 Bear Street
Starbucks
1000 ft
225 Banff Avenue
Ramen Arashi
1200 ft
215 Banff Avenue 2nd Floor
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
quiet
comfortable
outdated decor
limited dining choices
7.6/10
Very good
Rooms
7.7
Location
8.3
Service
8.2
Dining
7.1
Guest reviews
7.6/10
based on 11 review
8.2
8.2/10based on 2131 review
Helena
United Kingdom,
March
2024
8.2/10
The hotel is ideally located within walking distance to the river and town, with good underground parking. The rooms, although a bit outdated, provided a quiet and comfortable environment. The service was outstanding, with kind and professional staff offering solutions effectively. The dining experience was pleasant with a surprise of full cooked breakfast. The location is excellent, close to Banff city centre and convenient for various activities. Value for money is good overall with some minor issues in room decor and dining choices.
Rooms
7.0
The rooms, although a bit outdated in decor, offered a quiet and comfortable environment.
Service
9.0
The service was outstanding, with kind and professional staff offering effective solutions.
Location
9.0
The location is excellent, close to Banff city centre and convenient for various activities.
Dining
8.0
The dining experience was pleasant with a surprise of full cooked breakfast.
Facilities
8.0
The hotel offers various facilities including room service, laundry, and tours assistance.
quiet
outdated decor
Nick
United Kingdom,
March
2024
8.4/10
The hotel had comfortable and spacious rooms with a lovely balcony but was too hot at times. The staff was super friendly and accommodating, trying their best with what they had. The location was perfect for exploring downtown with efficient shuttle services available. The dining experience was good and kept us full, offering a hot food selection. Overall, a lovely stay with minor room temperature issues.
Rooms
8.0
The rooms were very comfortable and spacious, with a lovely balcony.
Service
9.0
The staff was super friendly and accommodating to any questions and requests.
Location
9.0
The location was perfect for venturing downtown, with convenient shuttle services available.
Dining
8.0
The dining experience was really good and fresh, offering a variety of options.
Facilities
8.0
The facilities were well-maintained and added to the overall experience.
W.
United Kingdom,
December
2023
8.0/10
My stay at the hotel was quite pleasant overall. The rooms were quiet and well-appointed, although the distance from the elevator was a bit inconvenient. The service was excellent, with friendly staff making check-in and out easy. The central location allowed for easy access to downtown Banff, but some areas could use updating. The dining experience was a nice bonus, especially the delicious food. Overall, a good value for the money paid.
Rooms
8.0
The rooms were quiet and well-appointed with all my needs.
Service
9.0
The service was top-notch, with very friendly staff and easy check-in and out processes.
Location
7.0
The hotel's location was good in the city centre, with easy access to downtown Banff and transportation options.
Dining
8.0
The dining experience was delicious and enjoyable, adding value to my stay.
Facilities
8.0
The hotel offered a range of facilities that enhanced my stay.
Friendly Staff
Distance from Elevator
Diana
United Kingdom,
October
2023
7.6/10
The hotel is conveniently located just a block away from downtown Banff, with excellent ski buses stopping in front and easy access to shops and restaurants. The rooms are well-appointed, but be wary of noise from nearby vending machines. Service can be hit or miss, with some staff being unfriendly and unhelpful. The dining options are good, especially with made-to-order omelets, but can get crowded during peak times.
Rooms
8.0
The room was very well appointed, with higher standard bathroom fixtures and tile. The only issue was the proximity to the ice and vending machines causing noise disruptions.
Service
6.0
The service was a bit inconsistent, with some staff being unfriendly and unhelpful. However, those at the front counter were usually available to address queries.
Location
9.0
The location is ideal, just a block from downtown Banff, making it perfect for exploring the area. It's also within walking distance to shops, restaurants, and convenient ski buses.
Dining
7.0
The dining experience was good, especially with tasty made-to-order omelets. Just be prepared for potential crowds during peak dining hours.
Facilities
James
United Kingdom,
September
2023
7.2/10
My stay at the hotel was quite pleasant overall. The room, though lacking an outside window, had a small balcony overlooking the lobby/atrium, providing some extra noise. The room itself was spacious with a comfy bed and a nice bathroom, but the absence of air conditioning made it quite challenging to sleep due to the extreme heat during my visit.
Rooms
7.0
The room, despite not having an outside window, was nice and big with a comfy bed and a great bathroom.
Service
9.0
The service at the hotel was exceptional with very friendly, polite, and professional staff.
Location
8.0
The hotel's location was convenient, being at the far end of town but offering a nice walk from one end to the other.
Dining
5.0
The dining experience at the hotel was disappointing with limited choices, unprofessional staff, and an overall disorganized atmosphere.
Facilities
8.0
The hotel offers a range of facilities, including room service, laundry, and pet amenities.
friendly staff
poor dining
Jack
United Kingdom,
September
2023
6.0/10
The hotel had spacious and comfortable rooms, but they were outdated for the price paid. The service was a mix of quick assistance with towels and indifferent behavior. The location was very convenient but lacked enough indoor parking. The dining experience offered lots of variety, surprising with a full hot breakfast. The facilities were poorly equipped, making the pool area too hot to use.
Rooms
6.0
The rooms were spacious and comfortable but outdated for the price.
Service
5.0
The service was a mix of quick assistance and indifferent behavior.
Location
7.0
The location was very convenient with a downside of limited indoor parking.
Dining
8.0
The dining experience was very good with lots of variety, including a full hot breakfast.
Facilities
5.0
The facilities were poorly equipped, making the pool area too hot to use.
Alfred
United Kingdom,
August
2023
8.0/10
The hotel was spacious and well-designed with the rooms exactly matching the pictures, making for a pleasant stay. The free breakfast and convenient parking were big pluses after a day of hiking, but the room being by the stairs on the first floor was a bit of a drawback.
Rooms
8.0
The rooms were super spacious and well-designed like the pictures. The free breakfast and convenient parking were great after a long day of hiking, although being located by the stairs on the first floor was a slight inconvenience.
Service
9.0
The service was very helpful and friendly, enhancing our overall experience.
Location
8.0
The hotel was close to the town center and shops, providing easy access to everything we needed.
Dining
7.0
The breakfast was good, featuring a cooked-to-order omelette station that added a nice touch to the dining experience.
Facilities
8.0
The hotel offered valuable facilities such as room service, laundry, and tours/ticket assistance, contributing to a comfortable stay.
Lucy
United States of America,
August
2023
8.4/10
I had a wonderful stay at the hotel. The rooms were very nice and well furnished, and the kingsize suite facing towards the mountains with a balcony was very roomy and comfortable. The bathroom was excellent. However, the room did not have an outside window, but instead had a small balcony which overlooked the lobby/atrium, resulting in some additional noise.
Rooms
8.0
The rooms were comfy and spacious, with excellent bathroom facilities.
Service
9.0
The service, especially in the bar, was wonderful and very helpful. It was the perfect place to relax after sightseeing and before hitting the road again.
Location
9.0
The location was awesome, very convenient for walking around and right in downtown, in front of the bus stop. Ideal for easy access to local sights with plentiful parking and close to restaurants, bars, and shops.
Dining
7.0
The dining experience was good, with plenty of options, although some dishes like the omelets were overcooked. However, the Vienna Beef hot dogs were a nice treat.
Facilities
9.0
The hotel facilities were great, with everything you need for a comfortable stay.
David
United Kingdom,
July
2023
8.2/10
I felt like I was literally inside a beautiful dream in this hotel. The room was impressively beautiful, although it got incredibly hot and needed an open window to cool down. The small balcony with two chairs overlooking the neighboring building felt cozy, adding to the charm.
Rooms
9.0
I was impressed by the beautiful room design and the small balcony view.
Service
9.0
The service here was top-notch. The staff handled everything professionally and very politely, making my stay even more enjoyable.
Location
8.0
The hotel's location was fantastic, very close to the town center, making shopping and dining a breeze. However, the alley next to it could get noisy at night, which was a bit of a downside.
Dining
7.0
The dining experience was decent, but there could have been more variety in the menu. It was nice to be able to customize our food preferences for a better experience.
Facilities
8.0
The facilities were great and convenient for all my needs during the stay.
Paul
United Kingdom,
June
2023
7.2/10
My stay at the hotel was a mixed experience. The rooms were spacious and beautifully renovated, but being facing the inner courtyard made it quite loud in the evening. The service was efficient and professional, although lacking a bit of friendliness. The location was convenient for exploring Banff but lacked adequate fitness equipment. The dining options were decent but a bit chaotic during peak times.
Rooms
8.0
I loved the spacious room with a cozy fireplace, and everything looked brand new.
Service
7.0
The staff was efficient and knowledgeable, but I wish they were a bit more friendly and engaging.
Location
7.0
The hotel's location was great for exploring Banff, but the fitness facilities were underwhelming.
Dining
7.0
The dining experience was decent, although it could get a bit crowded during peak hours.
Facilities
7.0
The facilities were clean and well-kept.
Lucy
United Kingdom,
May
2023
8.4/10
The hotel was a nice stay with clean and well-kept rooms, friendly and accommodating service, and a perfect downtown Banff location. The dining experience had some limitations, but the overall value for money was good.
Rooms
8.0
The rooms were very clean and well-kept, providing a nice size with plenty of space to put clothes away.
Service
9.0
The staff was incredibly friendly and accommodating, especially for specific dietary needs like gluten and dairy-free options.
Location
10.0
The hotel's location was perfect in downtown Banff, super close to all the facilities and minutes away from the town center.
Dining
7.0
The dining was good overall, but there were some queues and limitations in the breakfast options.
Facilities
8.0
The hotel provided various facilities like room service, dry cleaning, and even a ski pass vendor for added convenience.
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